Privacy Policy

This Privacy Policy describes how StormPhantom ("we", "us", or "our"), operated at stormphantom.pro, collects, uses, discloses, and safeguards your personal information when you visit our website or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using stormphantom.pro, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website.

1. Who We Are

StormPhantom is an Australian gaming media platform based in Sydney, New South Wales. Our registered business address is Level 5, 100 Harris Street, Pyrmont, NSW 2009, Australia (ABN 45 123 456 789). For privacy-related enquiries, you may contact us at [email protected].

2. Information We Collect

We collect personal information only when it is reasonably necessary for our functions and activities. The types of personal information we may collect include:

2.1 Information You Provide Directly

• Contact form submissions: Your name, email address, and the content of your message when you use our contact form.
• Newsletter subscriptions: Your email address when you subscribe to our newsletter.
• Correspondence: Any information you include in emails or other communications you send to us.

2.2 Information Collected Automatically

• Usage data: Pages visited, time spent on pages, links clicked, and referring URLs.
• Device information: Browser type and version, operating system, screen resolution, and device type.
• IP address: Your Internet Protocol address, which may be used to determine approximate geographic location.
• Cookies and similar technologies: Please see our Cookie Policy for full details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and gaming news updates (only with your consent).
• To analyse website usage and improve our content and user experience.
• To detect and prevent fraudulent or malicious activity.
• To comply with our legal obligations under Australian law.
• To send you administrative communications about our services.

We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected, unless you have consented or we are required to do so by law.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent, such as subscribing to our newsletter.
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our website and preventing fraud, provided these interests are not overridden by your rights.
• Legal obligation: Where we are required to process your data to comply with applicable Australian law.
• Contractual necessity: Where processing is necessary to respond to your enquiry or fulfil a request you have made.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share data with trusted third-party service providers who assist us in operating our website (e.g., hosting providers, analytics services). These providers are contractually bound to handle your data securely and only for the purposes we specify.
• Legal requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

6. International Data Transfers

Our servers are located in Australia. If we transfer your personal information outside Australia, we will ensure that the recipient provides a level of protection at least equivalent to the Australian Privacy Principles, in accordance with APP 8.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Newsletter subscriber data is retained until you unsubscribe.
• Contact form submissions are retained for up to 24 months.
• Analytics data is retained in aggregated, anonymised form indefinitely.

8. Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Australian Privacy Act and, where applicable, the General Data Protection Regulation (GDPR), you have the following rights:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to our legal obligations.
• Opt-out: You may unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or contacting us directly.
• Complaints: If you believe we have breached your privacy rights, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Cookies

We use cookies and similar tracking technologies on our website. For detailed information about the cookies we use and your choices regarding cookies, please read our Cookie Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of stormphantom.pro after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, StormPhantom, Level 5, 100 Harris Street, Pyrmont, NSW 2009, Australia
• Website: stormphantom.pro/contact